Awful experience! I participated their Oregon, Cr...

Awful experience! I participated their Oregon, Crater Lake National Park three day tour. Every day, we spent 7 hours on the bus, but only got 2 stops with total of 2 hours to enjoy the view. It s entirely a waste of time! The surface of my brand new Samsite suitcase was totally ruined by the drivers careless push. But they declared that since my suitcase was not completely cracked, they would not compensate a cent at all.