Sean Nunnelley (Behavior Specialist)

Review of Vandergriff Hyundai

Zero stars. BUY AT YOUR PERIL. READ ON.Buying expe...

Zero stars. BUY AT YOUR PERIL. READ ON.Buying experience was OK. Finance was a little lost. Had to go back twice to sign papers. BIGGEST ISSUE-Service department. They don't do all the work even with the simple oil changes. We had an AC issue and transmission issue with our Hyundai Tuscon. They kept the car for a week, said they could not find either problem but would get us a service car to look at it further. Would contact us with the car. Never did. We called back in a month and a half. They took the car. Gave us a loaner. Then they had the car for two months. Only communication was when we called them. At one point they said they would overnight a part to fix the AC. A part that a google search could have told you was the problem. No communication for two weeks even though they said they would call back. Turns out that part sat for two weeks before we showed up to complain and try to get our car. When we got our car back, nothing done for transmission. The light came on for the engine.
Currently the car is back for this issue, they said they would update me on MOnday. They didn't call. I called and took me over an hour to get a hold of somebody for answers. They said they would call me the next morning with an update on the next step. NO call. I called them and they are working on it. Buy from them at your own peril.