I really don t understand what it is with this pla...

I really don t understand what it is with this place. Many years ago when I was younger, the door staff made fun of my voice when I came here with my family. Today, they refused to serve me after I presented my (valid) ID, and the long-haired bartender was extraordinarily unkind about it. I was dumbfounded and embarrassed.

My cousin really got me into Surly, and I was excited to enjoy one of my first brews as a legal adult with them. Sadly, Surly has created multiple negative experiences for me that have really just made me sad. I wish they would make it right. I want to like this place.