Yuki Futeru

Review of Beaverton Honda

Sales Manager Freddy Ortega was not only rude and ...

Sales Manager Freddy Ortega was not only rude and brutish but also mishandled multiple aspects of my transaction.

When confronted with a basic question regarding a price quote his aggressively blunt response: "I have no idea." No explanation offered.

Later, after drawing his attention to multiple incorrectly-assessed fees, he was dismissive and restless, his body language threatening; I believe that he was attempting to intimidate me into rapidly finalizing the transaction.

When final papers were signed he was coldly terse and reticent; it was clear that he was either having a very bad day, or that something else, perhaps my racial background, was irking him.

This Honda dealership was generally OK to work with, but Freddy Ortega should not be a manager and if I were his superior he would be filling a different role. Perhaps something that doesn't involve customer service; something more in line with his level of intelligence; like checking tire pressure in a back room.

Summary: not a bad dealership, but Freddy Ortega is an incompetent, unpleasant, and deceptive person.

Beware.