Jon Michael Review of Southeastern Furniture Reps
If you're thinking about buying furniture from thi...
If you're thinking about buying furniture from this establishment, i'd think long and hard before you do. I purchased almost $1200.00 worth of furniture and when it was delivered, the delivery man broke the furniture. I immediately called the store and informed them. I was told that when another came in, I'd get it. That never happened. I called the store over 20 times and never got a return call from Mike Fletcher. I was told the furniture was shipped under water and they had no idea when it would be in. This went on for over six months. Finally, I had no choice but to file a complaint with the Better Business Bureau and amazingly I got a response. I was told I could get $300.00 or come in and pick out something of equal value. I live over 40 miles away round-trip and since the response from the BBB I've been into the store at least 8 times and I finally found something today. If I lived closer, I would've been in the store at least once a week. Unfortunately, they're now only offering me $600.00 for my furniture!!!!!! I guess it's my fault that every time I've been into the store, they've had nothing I like until today? This to me, is unacceptable. It wasn't my fault their delivery man broke the furniture and I've had to jump through hoops to try to get a replacement or even a phone call back. Moral to this story? Don't buy furniture here, they don't stand behind it.
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