They have friendly staff, and since they are walk ...

They have friendly staff, and since they are walk in based I appreciated that they got me in for my tires same day as I had a nail in one causing a near flat. My tires were low on tread so I decided to replace them all. I went with the Michelin tires this time since I wanted that nice smooth ride. I left and got on the highway in which my steering wheel shook like the tires hadnt been properly balanced which cant be blamed on the tire since I got the top of the line this time. So I went back in 2 days later and waited again to have them rebalanced. They came out stating the tires were a little off and the balancer must have not been calibrated 100% the first day i came in. Okay well if it had been left at that it would have still been a 5 star rating. They lost that when i got back on the highway and my wheel is still rumbling. Its a shame because everything else about the place was great, but I guess I will have to go elsewhere for a proper balance which is a real shame considering how much I spent on the tires with them. They say they will honor their tire, but I guess its come down to a battle of the will because I just dont have the time to continuously wait for my tires to maybe be balanced the third or however many times it would take to get them right. Call me picky if you want but dropping almost 700 dollars on a high grade tire with insurance and having immediate problems that couldnt be resolved with directly pointing out the issue on something that should be a standard practice is a pretty big deal. I cant blame the staff as they seem pretty well versed on what they do, so it makes you question how well the equipment used to maintenance the cars is kept up on. I dont know, I just know I'm irritated I will have to spend more money elsewhere to get the job done right.