richard bell

Review of HiFi Buys

I bought a Denon receiver from a salesman John abo...

I bought a Denon receiver from a salesman John about a year ago. Have had to send back twice for repair . When bought was told by this salesman warranty 3 years on Denon . Told up front after asking that shipping was free to the repair company both ways. Well first time Hifi shipped it and when finally after 4 months it came back and had to pay 38.00 for return shipping . When got it home the display not working. So after heated discussion with sales guy John he told me to contact this repair company and ship it back myself . So I called them and asked about shipping . The customer rep told me shipping is free both ways and did not know why HiFi charged me for return shipping. The other thing not happy with HiFi John did not even bother to check this receiver when git it back . Had more than one issue with sales guy John and he is a real mouth piece . Every time confronted with what told in past and get highly offensive . With this said under no circumstances would I ever step foot into this store . This sales guy John stands there and very reluctant answering anything technical and gets high rate as if questions are dumb . This sales guy John told me has worked for this outfit for over 30 years . Do not know how because about the most arrogant sales person have had the misfortune dealing with in my life time . NO WAY IN HELL WOULD BUY FROM THIS HiFi Buys ever .