I had a problem with water leaking into the baseme...

I had a problem with water leaking into the basement from a 1st floor bathroom, probably the shower. I had called another company 2 days earlier but, sadly, they did not show up at all when they were supposed to. So, I called The Waterworks and expected to wait a day (or more) for an appointment. Instead, I was happy to hear they could come out that afternoon. The plumber showed up early, assessed the problem right away, and fixed it within an hour. He was super professional and knowledgeable. He accepted my coupon for $35, too! I had always used The Waterworks in the past--I don't know what made me try another company--and I 'll always use them in the future!