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Arrived and were told about a free coupon book t...

Arrived and were told about a free coupon book to grab at another table. Ended up being a sales pitch for a timeshare. Then our hotel room was filthy! Leaves on the floor, stains on the throw pillows and floor, spots on the bedding (blood, juice?), not clean at all. Called the front desk and their was no apology- didn t even sound surprised! Just a we will send housekeeping right over . Housekeeping did not come. Had to call a second time. Meanwhile we found an apple in a ziplock bag in the fold out couch?! When housekeeping did come we explained the issues. We left to swim while they cleaned. When we came back, they had left the exact same stained dirty throw pillows and put them back on the bed! Also a note about how the stain on the table was the design?

We paid a lot of money for a dirty room and poor service. The water parks are fun and family friendly but I m too grossed out by our room and insulted at what we were charged to want to stay again. Beware.

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