It seems that they rely on the scenic views and lo...

It seems that they rely on the scenic views and location here to bring in business, there s no concern about customer service at all. In 2.5 hours we were offered drinks only once and the drinks arrived after more than an hour of waiting. The food was decent but it took so long and was so overpriced that we felt unsatisfied. Important to note: there s also a 20% automatic tip added to your bill (we didn t have a large group and it was a Tuesday night so this was a surprise at the end) and we think that was the reason our waitress wasn t concerned if we were attended to or satisfied. She was friendly enough but only came to check on us very rarely- probably three times total in the 2.5 hours. Very disappointed. This might be a nice spot for a tourist to experience a downtown Toronto patio with amazing views but don t have any expectations about getting more than one drink or being served in a timely manner. It s too bad... they could ve made a lot more money from us because we were planning to have a few drinks each, if anyone had cared to serve us.