Pamela E

Review of Choctaw Casino & Resort

Rooms and staff were super, but the dirty games wi...

Rooms and staff were super, but the dirty games with room reservations over new year's
eve were completely unacceptable. We booked a room for two nights several months prior to new years eve. A week after we booked, the hotel called and said we couldn't have the room as they were "overbooked". We stayed one night onsite then had to move to another area hotel for new year's eve. When we checked in, they suggested we keep checking back to see if there were any cancellations. I checked the popular hotel booking sites several times online and everyone said they were sold out of rooms. The morning of new year's eve as we were checking out, we asked again and suddenly they had all manner of rooms available - for 3x what we originally booked the room for before they canceled on us. The online sites all had rooms as well - for 3x more. Simply put, it's a dirty business practice.