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Charlotte Mullens

4 years ago

Unpleasant experience. My brother (14) and I (17)...

Unpleasant experience. My brother (14) and I (17) went to look for phones today. We were polite as we walked in and said we are both looking for new phones. Jess, the sales assistant was abrupt and unfriendly, purely making a judgement on our age. When we requested to look at phones she said "but are you 18?" - confusing since buying a phone doesn't have an age requirement. She did not really explain any of the phones, and we felt uncomfortable and unwelcome. When I asked if there were other phones she assumed they would be too expensive and did not show them to us. I understand some youth are disrespectful but treating all young people like they are not genuine customers is rude. We will simply buy phones elsewhere.

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