The experience is consistent from the website to t...

The experience is consistent from the website to the day of the activity. Well organised, well communicated.

Activities can be booked in advance, specifically, to a high level of detail. Reminders and comprehensive information via email in advance, upon booking (also consistent to what can be found on the website).

On arrival, the experience follows, organised, informed.
Considerate and responsible guidance, decent equipment with decent storage areas, kept clean and in good shape.

Also flexible for a variety of abilities in one session.
I have tried to book many alternative locations online previously.

This is the best in my view.