Farbod Farahani

Review of Maxpert GmbH

Context: ITIL Foundation Training

Context: ITIL Foundation Training
Trainer:
+ A sympathetic trainer with a lot of practical experience
- Two concepts were wrongly communicated in my opinion. (1) The PDCA cycle and (2) the CMMI maturity model summary were not correct.

Methodology:
- Unfortunately a pure frontal presentation. The participants were not required for discussion or group work. Thus, a transfer of knowledge takes place only minimally.

Documents:
+ Documents are plentiful and in good quality (panel paintings, book, presentation documents and sample exam)
- The documents are available only in paper form. Since this is not up-to-date and takes a lot of space in the closet

Organization:
+ Maxpert is easy to reach by underground
+ Drinks and snacks are available on the spot and in good quality
- The quality of the cafeteria for the lunch was unfortunately not satisfactory