Q

Quantum Anomaly

3 years ago

If you ever have a recall, expect a bunch of empty...

If you ever have a recall, expect a bunch of empty promises about rental cars followed by you having to call them, leave messages, and call again and again for about 4 months before someone will finally schedule a repair, while you deal with the anxiety of having a literal bomb for an airbag. Then expect, this whole time, to get an overwhelming number of fliers in the mail about how good their customer service is and how much they want to buy your car, even after you've requested multiple times to be removed from their mailing list. And if you do ever try to talk to their general manager about any of this, he will laugh at you and hang up, because he doesn't have even the most basic soft skills and couldn't get a job at a minimum wage call center if his life depended on it. Stay clear.

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