Jack Hinrichs Review of Regional West Medical Center
First off I went to the hospital for a broken arm ...
First off I went to the hospital for a broken arm and was told if I went that morning I could get the operation that afternoon. After I checked in and was prepped the schedule changed to the next morning, then the next morning the operation was changed to that night at 8pm. Then I was held another day before I was allowed to leave making it a 3 day stay instead of a day and a half.
The staff was great but now my problem. PAYING THE BILL. I have been sending $ 50 per month for 5 months because I have had a total of 9 medical services I need to pay off. I was harassed by the billing department from Regional West medical Center to pay at least $ 158 or my bill would be turned over to a collection agency, they didn't care that I was making payment to other services they just wanted their total billing amount. I am now marked as uncooperative. I was told by the last person I talked to on the phone that her supervisor would call me back in 24 hours or less. Its been a week and still no call.
I have been working with all of the other Dr's and the other 2 hospitals to get the bills payed and this is the only hospital that will not work with me and accept $ 50 per month. I am paying $250 a month in bills and this hospital is saying I am UNCOOPERATIVE. They want my private income and bills information so they can tell me how to spend the money I earn and what bills they feel are non-essential (wording from one of their collecting department employees). I have not asked for a discount I just want to pay it off at what I can afford and not they are going to turn me over to collections and get 1/2 of what is collected from the collections agency??? in stead of letting me pay $50 per month until I have it paid off.
What kind of hospital is it that keeps patients longer, doesn't work with them to get paid and threatens them over the phone????? and then calls the patient uncooperative????
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