Regina Denise

Review of MileOne Heritage Hyundai Towso...

although my experience with the sales department a...

although my experience with the sales department and the finance area was great. My experience with the service depart has been horrible. I purchased my 2010 chevy malibu from heritage hyundai in August 2013. Since then I have invested several thousand into the vehicle. I hate this car. I had to replace all four wheels within the first 60 days, at the cost of $140 each. The battery has been replaced 5 times, the first was within the first 30 days. I had to replace the catalytic convertor. No one at Heritage Hyundai informed me that if a light bulb needs to replace in the headlight that will require the entire light fixture to be removed. I replaced both head light bulbs at the cost of $220 each. I had to replace both back lights and brake lights at the final cost of $520.17 (prices includes the labor).The electrical system is going bad as well as the transmission. I hate this car. When I went to heritage I was worried about being approved for a 2010 vehicle. But my salesman Jennifer and the sales manager assured me that I would be able to trade the vehicle in within 6 months. I have been trying to trade the vehicle in since March 2014. Every dealership I go to states that they can not except the trade because I was sold a bad car smh I never been through this before. Beyond frustrated. Every time I calls heritage for assistance I get the run around's. When I contacted their service department regarding the repairs i was given the runarounds. I cry weekly over the frustrations of this car. Im paying a car note on a car that I hate and soon Ill be paying for a car that dont work because the tranmission is failing smh ....Im afraid of going to another dealer because i feel like im going to be put in the same position