I really enjoyed the course, but their postgraduat...

I really enjoyed the course, but their postgraduate services leave much to be desired. I have requested a copy of a transcript three times via email and their online web form, to no avail. I need this for a higher degree. Indirectly, BCU are affecting my progress, which is ironic for a university. I shall remove this post if I receive my transcript, otherwise, I advise BCU that their alum' start to matter to them. I