Jessica Anderson

Review of Radisson Aruba Rsort, Casino a...

We stayed here for our honeymoon.

We stayed here for our honeymoon.

The room was very clean and housekeeping was very attentive to our needs!

The rest of the staff was lethargic and not interested in helping us.

Went to brunch this afternoon at 1:40pm and it ended at 2:30pm (a buffet). Was told by Juan that we only had 30 minutes to eat and then we had to go. The cashier wouldn't even look at us as she was rooting through her purse.

Called the concierge to ask about prices for laundry, got a very sleepy/uninterested person on the other end who only answered every question I had with "I don't know, it depends." I eventually had to say thank you and hang up because I was so frustrated and she was so unhelpful.

I would say the staff that runs in the background (waiters that fill water, servers from Gilligan's on the beach) are far more attentive/helpful than the main staff. Very disappointing.