4 years ago

Even though it claims to be a luxurious five-star ...

Even though it claims to be a luxurious five-star resort, and I've had many experiences with five star hotels and resorts, Shangri la Rasa Sayang, in my opinion, there's nothing special about it. We took 6 rooms and stayed for 2 nights, but they never make us feel extra welcomed. The breakfast was good with good food, but I didnt get the best treatment.
1. We asked to reheat the bread, they said no need. So rude.
2. I didnt know i had to choose my eggs first and the chef asked me to go back to the beginning of the queue. Unacceptable.

I may not be some overseas tourists or some rich fella, but I also paid to stay there. Please improve on your chef's customer service.

Will i go again? Probably not.

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