J

JudeS

4 years ago

Bought under counter ice maker and fridge from the...

Bought under counter ice maker and fridge from them back in 2016 thru Lowe's. The ice maker never worked when I brought it home from Lowes and returned it to buy a well known named replacement. Now 3 years later the fridge keeps tripping my breakers. Tried to order replacement parts (crossing my finger it is a relay and not the compressor--all us DIYers know what a bad compressor means) and mysteriously the part is "on its way" for 2 weeks. After reviewing the warranty and online reviews, I am shocked that this company still exists and even more angry at Lowes for endorsing these junk appliances. Always buy brand name appliances! Never ever again will I buy from some no name company in the Bronx called Summit. I should have known.....9/21/19 update/status/response to company---why do I have to contact Ray if I already ordered the part. You have my address and email. Instead of a template response, why don't you just send me the parts I ordered. I am tired of the games

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