Melanie Adler

Review of Eden Viaggi - Hotel Excelsior ...

Outrageously expensive and unfriendly to children!...

Outrageously expensive and unfriendly to children!

If you want to lose money and nerves unnecessarily, this is the right place for you! The private beach has great loungers, but they cost 80 per person per day, which is not acceptable for me and my son for a week. In addition, it is not permitted to use the beach without loungers or to leave one's belongings.

The swimming pool and the pools are only permitted for young people from the age of 14, my son is 12 years and was not allowed to swim despite my company.

The drinks are priced extremely high: for example chamomile tea for 5 , beer for 8 etc. About the food: the breakfast corresponds to a 3-4 star restaurant, there is baked bread and basically little choice. The fact that there is freshly squeezed orange juice and salmon is the absolute highlight of the breakfast. In the evening, however, the food is okay, with variations of fish and meat. If you book half-board, 3 courses are included. However, ordinary dishes for children such as pizza or pasta are not offered. The quality of the food is satisfactory, but not of high quality.

The spa area is old-fashioned, meets neither safety standards nor any repairs. The stairs are rusted and the equipment is poor. Use of the sauna and swimming pool is not possible without a reservation.

Overall, prestige counts here, no service without money. If you look behind the scenes, the hotel is not worth four stars. I paid 2,568 for a comfort double room for 7 days and at least expected that I would have a nice holiday with friendly staff. Ultimately, I can only recommend everyone to look around for another hotel, where the price-performance ratio is right!

Certainly not in this hotel! That was our first and last visit here!