Don't count on any help or consideration! We had...

Don't count on any help or consideration! We had six $550+ tax per night bay front rooms reserved for a special occasion. The party started at 3:00 and check-in is at 4:00. I asked for early (2:00) check-in for only 2 rooms so we could get ready and head to our party. The answer was NO. Reservations could only suggest that we book the rooms for the night before if we needed to have early access to the rooms!! I am VERY disappointed with this hotel.
We made other arrangements, waterfront, very accommodating....the day was saved, no thanks to the Catamaran.