Connie Williams

Review of Omni Charlotte Hotel

The hotel had a weird smell. Very poor customer s...

The hotel had a weird smell. Very poor customer service. The rooms are super small. Restroom area is small and very compacted. We had to wait hours for wash clothes and towels.

The guy cane with towels and said they didn t have any washcloths.

After the second knock on the door, they brought them.

We requested soap, that never did come, so we had to step out to buy some.

Our 2 day stay turned into a 1 day stay. We went over to the Marriott, which was much cleaner and nicer.