this is just another insurance company that takes ...

this is just another insurance company that takes your hard earned money and does everything possible to avoid you when you are trying to reach them. their 800 numbers in my opinion is set up on purpose so you give up with all the "press this for that, press this for that, press this for that". I will mention to my insurance broker to please not put anyone else with this insurance company. its that bad. I dont care what anyone says. 45 minutes on hold is unacceptable. and thats with me not talking to anyone. simply just hanging up. STAY AWAY GO SOMEWHERE ELSE.