A new 5 ton unit was installed in late April. Last...

A new 5 ton unit was installed in late April. Last week it stopped cooling so I called and was told someone would be here late afternoon. He arrived at 3:45 am. Said it was frozen and would return. He didn t turn it off and didn t return. I finally decided I d turn it off myself knowing it wouldn t thaw otherwise. Finally after complaining, another tech came the following afternoon. By then it was turned back on, new filter and working. After he left I noticed terrible damage to the door covering access to the unit. I sent pics. Another guy is sent. He takes pics and left. No one has contacted me since. Guessing they don t intend to do anything, I decided to post this review.