Anonymous Hi

Review of the Saguaro - A Joie de Vivre ...

Horrible experience! I don't know why this even ha...

Horrible experience! I don't know why this even has 4 stars! The Trump Hotel in Vegas has four stars and it deserves five. I don't know why anyone would give this hotel four stars at all. Horrible customer service, the rooms are horrible and ugly, everything is dated and Old, Furniture is dated and old; looks like it came from a thrift store. My air conditioner didn't work the whole time we were there, my room didn't have any washcloths, lotion, soap, conditioner. Every time I called customer service they kept forgetting about me, Then finally sends everything up the next morning. The only nice part about the hotel is the lobby, the bar, and the restaurant.