Candi Smith

Review of Cracker Barrel

I went in tonight at 7pm. It was quite busy, but I...

I went in tonight at 7pm. It was quite busy, but I was in no hurry. I asked to speak to someone to place an order because I wanted to buy breakfast for my 12 employees for the next morning. She pointed to the manager ( a tall older gentleman) that was working the busy register. When it came my turn in line I gave him my request and he looked perturbed and told me to step aside and would get someone to take my order. Through his microphone on his smock he requested someone to come take my order and for assistance at the register. Two ladies came up and began yelling at people in line "NEXT." Several were startled. The manager then came over to me and said what are you wanting? I said I would like to order breakfast for 12 at 7:30am. They open at 6am. He said I know you want breakfast, how do you want it? He still appeared perturbed. I said however you normally cater for 12 and asked how they did. He snapped back that they cater all the time and smirked at me and said I'm asking HOW you want it served. He was short with me and rude. I told him to forget it and I would go elsewhere. He needed a smoke break obvously.
This surprises me for A MANAGER at a CRACKER BARREL :( I am disappointed and my employees will be, as well. Be happy you are busy! Job security!