It is truly a shame that I have to give Triplett p...

It is truly a shame that I have to give Triplett property management at least one star on here because over the past 5 months of dealing with them they haven't even earned that. They took over the property management from a private landlord, sent us a letter saying we could not re sign our lease no explanation included, and today after a showing locked us out of our house because we were never provided keys. I called them and asked them to let us in the lady said she would be over in about twenty minutes and then called me back 10 minutes later to tell me that I needed to come get the keys from the drop box at Triplett I explained to her that I didn't have a car and that is all they way across town and she told me that it wasn't her responsibility if I wanted keys I should have requested some when they took over the lease. I've never had to deal with this after any other showings but this time i'm told that they always lock up after showings for security purposes. Thanks Triplett! Writing this from my phone as i'm locked out of my house!