T

Toby D

4 years ago

Have been going to this practice for years. Now th...

Have been going to this practice for years. Now they have introduced a policy that reception will not take messages for doctors, for example to get blood test results. Say the doctors are inundated with messages. This means I have to make an appointment to get my results, which are generally fine - so a two minute consultation. This is a waste of my time, but more income for the doctors, which I suspect is the real reason. Very annoying.

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