We usually stay at Hamptons and Holiday Inns but d...

We usually stay at Hamptons and Holiday Inns but decided to splurge on a room at the casino to celebrate our wedding anniversary. Unfortunately we found this hotel to be a disappointing experience. We checked in around 6 p.m. after a long day of tubing on the river. We were looking forward to a hot shower, but our shower was broken. They couldn't give us another room because they were sold out, so they sent a maintenance person to take a look. They were able to fix the shower, but it significantly delayed the start of our evening. They offered no apology or compensation for this, so we decided to ask for compensation. They gave us $20 off the room, which I don't find to be satisfactory at all.

The room itself was decent but outdated. There was peeling wallpaper and broken electrical outlets. The hotel is definitely in need of a refresh.

We ate dinner at Isabella's. The restaurant could also use some updates. The service was slow but the food was decent and fairly priced. We enjoyed the spinach dip appetizer.

The casino was extremely smokey and crowded. We definitely prefer the casinos in downtown Detroit.

Overall, we feel like we can get a better experience and value elsewhere. We won't be back.