Deborah Reed

Review of BMW of Nashville

I had driven myself and two passengers from Memphi...

I had driven myself and two passengers from Memphis to Murfreesboro to attend a conference with my car in distress almost the entire trip. Upon arriving in Murfreesboro, I called the BMW service center in Nashville and was glad to find out they were opened on a Saturday until 5 p.m. Many people were there and I thought I would have to spend the weekend. After explaining how my car was driving, the service manager had a technician to ride with me to "hear and feel" the car. The technician suggested it was a tire issue and when we got back that's exactly what it was. Because the service manager knew I was in transit, he said he would do his best to get me serviced that day, which he did. I was pulling out in less than a couple hours relieved that I could safely travel back home.