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Christina Kindt

4 years ago

The rooms are OVERPRICED!!! They do not have a min...

The rooms are OVERPRICED!!! They do not have a mini fridge or a microwave in our room (family member staying in suite and they have mini fridge but no microwave). The rooms were average, nothing special. It took forever for the room to cool and there was a faint smell. Grandparents staying in yet another room didn't have working a/c the 1st night and the 2nd they offered a window unit for the suit so the living area didn't ever cool down and they weren't able to use it. The hotel took off a small portion of the bill for this major inconvenience. Another family member canceled their second night and hotel canceled 2 rooms instead of one and didn't offer any type of compensation, additionally they rented the room to someone else so they weren't able to rectify their mistake. Also I found a rusty staple (from staple gun) in the kid's pool.

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