Theo de Pater

Review of Scootfix

No Scootfix for me!

No Scootfix for me!

Today I contacted Scootfix. I wanted to bring my scooter for maintenance and repair. The employee asked about the maintenance history of the scooter and I told him that my scooter has been repaired twice at DAB scooters in Zwijndrecht. Because I have not been helped satisfactorily there in the past, I started looking for a company that does deliver quality.

However, after the employee heard that I had two repairs on DAB scooters, he said to my great surprise that he did not want to do business with me. He told me that DAB scooters have tinkerers and he had to solve the problems of DAB scooters for several people and that he will not do this anymore.

I think it is only positive for your company if people leave the competitor because of dissatisfaction. But unfortunately the door was shown. Because Scootfix does not want to repair and maintain my scooter I have awarded 1 star.