Lorenzo Cormier Review of JW Marriott Resort and Spa
Although this hotel is the most gorgeous that I ha...
Although this hotel is the most gorgeous that I have been to and the majority of their staff are the nicest, including their valet, front desk, and cleaning service staff, their manager and security are honestly extremely rude, disrespectful, and creepy. I was asked to leave the premises after getting two connected master suites of 1k a night because I was genuinely concerned for the health of two of my friends because, according to them, I was harassing other guests. In reality, I was asking the friendly guests if they had seen my friends so I could know they were safe. At around 2am after I found out that my friends were safe, the security guard followed me in his car and demanded he escort me to my room I was already going to. He not only got way too close for comfort when confronting me but also made me feel quite uncomfortable in the elevator ride up. After going to my room, I became parched and had gone down to request water where I was confronted by the security guard and manager of the hotel. They both asked me to leave because I left my room to get my first glass of water in 12 hours after running around for my friends. I will, however, give props to the manager who only asked me to leave the premises and remained quiet after. The guard, however, continued to speak, harass, verbally abuse me, and move his arms around in anger hoping to antagonize me. For future guests, do not talk to the manager or security if you want a good time. Oh, also, this same security guard refused to help me find my dangerous and intoxicated friend previously, saying I had too litter information for him. This was after I gave him a physical description and name of my friend which was still "too little" for him to go off of. Besides that, the hotel is lovely but I will never recommend it to any of my friends for the foreseeable future unless these two staff members receive punishment or are fired as a sort of punishment.
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