Carl's Electronics

Review of Cerexa Inc.

04/24/19: Update to review. Umami corporate contac...

04/24/19: Update to review. Umami corporate contacted us after our previous review. They issued some cards to be used and encouraged us to try them again. We did and it was a COMPLETELY different experience. Greeted at the door. Seated quickly. Menus provided. Orders taken quickly by a friendly and knowledgeable waiter. Food came quickly and was very decent. We went during happy hour and that kept the cost down as their menu is kind of expensive for a burger joint. The happy hour menu was good. Beer was cold and only $4 each. Overall a much better job!

Old Review: Don't go! We had a party of six on a Sunday evening. There were very few people in the restaurant. We got seated and had to go get our own menus.the restaurant was colder inside than it was outside very uncomfortable to sit there while you waited an hour for your food to come. They ran out of french fries! How does a burger place run out of french fries? They tried to make up for it by offering us complimentary cheesy tater tots. I guess they thought this was going to be our dessert since they showed up well after we finished our meals.while we were ordering we were also told they were out of about three of the seven or so appetizers they offer. To be fair the waitress, Bridget, did her best to accommodate us and apologized for the general manager who was never to be seen and hiding in the kitchen. My niece ordered one of the impossible burgers and it ended up costing somehow $19. Never going back ever! It was a long cold frustrating experience.