Sa'Mya Jordan Review of Pmr
Please do not take the strides to rent from this c...
Please do not take the strides to rent from this company. Save yourself the headache and MONEY. I originally applied to live at M club Apartments at the beginning of May and finalized everything by June. I had a move-in day for July 16(2br, 2ba), I had to call them every single day in order to receive my welcome letter. after I finally received the welcome letter, they let me know that the unit I originally applied for was not what I was given. They lied to me and told me that I specifically applied for a two bedroom one bathroom when I did not. In order to give me what I originally applied for it would take another 3 weeks leaving me homeless for that 3 weeks. while homeless, I still had to consistently call in order to receive my lease. The Friday (august 7) before I was supposed to move in, I was informed that the contractors fixing my apartment had broken the countertop & my move-in date was pushed once again unless I wanted to take another unit. In desperation I chose to take that unit that they offered. Monday night after hours (Around 6pm) I received a call telling me that my unit would not be ready for move in the next day. At this point I had already rented movers, a U-Haul truck(completely packed),Paid for my groceries and had them ready to be delivered. this was less than 24 hours before I was supposed to move into my unit. After a lot of back-and-forth we decided to move my date until Saturday, August 14. I had to return my truck, pay a fee to move my groceries, re-pay my movers, as well as repave the U-Haul rental. Upon arrival my unit was not clean. There are raccoons outside of the door, tobacco guts on my floor, and paint all over the wooden floors in the bathroom and kitchen. My patio door does not lock, I have no fire detector, The washing machine does not work, cabinets are hanging off of the hinges,There are multiple doors that do not close and some that only close with a lot of force. my carpet was not the cleanest(also stained with paint). There is so much more I would like to say but this situation has me so battered that I don t even want to speak on it. I understand that this is just a business to some of you but this is supposed to be my home, not another problem on top of everything life throws at people. No one is vigilant with communicating, the staff has not been rude, but they are very condescending with the way that they reassure you that everything is going to be okay when it is not. I have also been in the office when other residents have needed issues resolved and they have not resolve the issues the way that a business should. This entire company needs to just be thrown away.If I could give them a zero out of five stars I would.

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