Second time in two weeks my new air conditioner st...

Second time in two weeks my new air conditioner stopped working. bought the unit 2 years ago from john Moore and every year it has problems and every year they tell me there is nothing they can do for me. now in the hottest months of the year my ac is totally down and again i have to miss work for them to come out and tell me that there is nothing they can do because they sold me a defective unit and wont replace it. all i want is for the $10,000 that i spent to be worth it. i want my house cold and the unit to last. is that too much to ask? i did everything they asked from new insulation and radiant barrier and more vents in the attic and still my house stays at 80 degrees and up. by the time they come out my house will be so hot its worth it for me to fix it my self or go to a hotel. evan now as i am writting the review i am sweating in my office with my $10,000 investment doing nothing... NEVER USE JOHN MOORE THEY ARE A RIP OFF AND YOU DONT GET WHAT YOU PAY FOR!!!!!!!!!