The shows are fun but this place can be very unacc...

The shows are fun but this place can be very unaccommodating to the handicapped. We bought tickets for Disney on ice with a group that contained some handicapped people. The seats were on the top floor which, for some reason has a private bar in the middle of the Walk way. The staff gave our group a hard time about letting someone in a wheelchair through with her preteen and teen children. We had to walk the entire building to get to our seats. On the way my MIL fell because of her disability. We finally got to our seats and watched the show. When we left THE BAR WAS CLOSED. This meant that the person in the wheelchair had to go around the entire building to get to the handicapped elevator. I have no idea how they expect people to get out quickly in case of an emergency. The walk is not short. We finally get down to the main floor. We couldn't find the right way to get her to her parking lot because we were so turned around. We flagged down staff who sent her to the wrong exit (Correct parking lot but no handicapped accessible way to exit to the parking lot). It took her over 45 min to get to her van. Our party had split up by this point. We were left with my MIL who had already fallen once, me, and 3 kids (4yrs, 7yrs, and 9yrs). We asked for help finding the correct exit to get to the front handicapped parking lot. The guy who was helping us must have been in a hurry because he walked so fast that he ended up alone with my nephew for a few minutes because the rest of us couldn't keep up through the crowd. Remember, my MIL had just fallen and was trying not to do so again. We called the next day and over the next few weeks to try to talk to management about everything but no one has ever returned any of our calls. We love Disney on Ice and my MIL has taken all of the kids every year for maybe 8years now. We are hoping to try again this year but we are going to have to go only if we can find handicapped seating that is affordable on the lower level and near the correct exit. Just be aware if you are handicapped and attending an event on a budget. Sorry for any spelling or formatting errors.