Charlene Van Dinter

Review of The Place at Pooler

Once we entered the building, there was nobody at ...

Once we entered the building, there was nobody at the front desk. When we finally found a man that worked there, he directed us to the nurse station. There was an elderly woman sitting in the hallway with one of her breasts hanging out and there were 5 nurses standing at the nurse station. Why one of them couldn't cover the elderly woman up is beyond me. When we told them my fathers name and asked them what room he was in, they didn't know his name and referred to him as the man with glasses. The nurse staff was not professional and didn't come off as approachable. Once we got into his room, there was a cotton ball with blood on it and a cup under his bed as well as two used gloves, a lid that was laying in what looked like small poop particles, and a dirty shirt of his which were all scattered across his floor. I then told one of the nurses who cleaned out up. She told me the previous nurse said she used my fathers shirt to wipe up the tea she accidently spilt and said it was "clean". My father also had to call my sister because 3 hours after telling the staff he needed his soiled diaper changed, they still hadn't come to take care of the matter. I definitely wouldn't recommend this place to anyone and I'm hoping my father gets out of there asap!