Lesley B

Review of Van Wanrooij keuken, badkamer ...

We bought a house and a kitchen here through a pro...

We bought a house and a kitchen here through a project. We were helped and the kitchen was delivered, but the service is super bad !!! The finish of the extractor is substandard. At the ceiling there is a hole of 5 cm all around and therefore does not connect. After 2 months it is closed, but the painter has left with the northern sun and van Wanrooij does NOT give home. The order for an extra kitchen cupboard also took 3 months, because it was first delivered incorrectly and no technicians were available! The plinth is still not there. !!!! The extractor hood is also unable to drain the condensation properly, causing a cupboard to bulge. Van Wanrooij says very well that they are not liable and that we have to talk to the supplier of the extractor hood ourselves! Just ridiculous! I buy a kitchen from you and you advise me wrong! Then I can figure it out myself, there is not even looked for a solution, really super bad! If you call this "unburdening the customer" ..... you have not understood that.
If I may advise everyone: stay away from this store and spend a little more with a real kitchen supplier.
It can't be the service, because they don't care !!!