Positive point: Professional and competent staff a...

Positive point: Professional and competent staff and the place looks sublime.

Negative point: I bought a Black Friday massage package for 2 and access to the Nordic bath. I call to make a reservation and nobody informs me that the access to the bath is not available (no I have not checked) and on the spot I am informed that if I take my certificate for the massage that I lose my access in the bath but that I could pay for 2 new massages and I will keep my offer for later.

Definitely if I had to keep a certificate for my access to the bath I would still have to pay for massage, drink and much more on my next visit but hey.