Very arrogant, pretentious and insulting staff mem...

Very arrogant, pretentious and insulting staff member guarding the elevator for Vu's Bar. I came here to have a couple of drinks and admire the views from the 51st floor on recommendation from staff at my hotel. However, I was refused entry and turned away because of my appearance so it was a wasted taxi ride. From this experience, the hotel is very prententious, snobby and going out of their way to make potential customers feel unwelcome.

I was not aware of any dress code to simply have a drink and look at the views. The employee told me that I couldn't go up because I was wearing casual trousers. However, other people ( I assume guests of the hotel, although he didn't check room keys or anything) were allowed up there wearing shorts and swim wear

I'm a regular traveller to numerous worldwide destinations traveling frequently in first and business class. I also have top status at three major hotel loyalty schemes. Its totally unacceptable that the employee at this hotel was judging me based only on my appearance and assumed I didn't belong at there. Well, my money is as good as anyone elses and I'll certainly take my custom elsewhere. For this I will never book to stay here or any other Jumeirah hotel. I'll go places where I'm treated with respect and not spoken down to by a reception door man like something on the bottom of his shoe.