What a kk company that only wants to receive money...

What a kk company that only wants to receive money but they are kind of friendly to customers, they cannot .... And only pass on half the information to customers. Having contacted them for the first time, I only have to pay for one characteristic. And almost 3 weekend later I was waiting. I called back again. And again I got a big mouth. And it is said again that I have to pay another characteristic ... while I had asked but it was not even said that I have to pay 2 characteristic. You haven't even earned 1 STAR yet