Would give no stars but I can t

Would give no stars but I can t
We have to call 1-2 times a month to get our service fixed we do not receive what we are paying for and we pay 40$ more than the advertised amount the refuse to help us and one representative was so rude to my wife she made her cry now we are currently left on hold for the past hour and they will not help us with the current problem it s a damn shame this is the only provider we can get on fort Gordon