pros:

pros:
+ everyone is very friendly and helpful
+ the family package is a very good option for families to take their children with them
+ good program for children - they spend good time to the children
+ 2 times they help us organizing excursions
+ the international food day was very nice


cons:
- it depends a lot, which teacher you have during the lessons !!!
some are very good (Katja), some are not the best (no name - I got
treated like a school boy - please learn how to teach adults! )
some (new) friends stayed there also for 2 weeks - first week they had a
very good teacher, the second week the lessons were not good
- some teachers seem not be very good prepared: did they ever read the
topic from book once before? we got handwritten photo copies ! (are
you serios for that price?) ...
- the equipment of some (not every) class rooms is inadequate (no
beamer, no Laptop ...) - no multi-media lessons possible !
- the level of some students in the courses (B2, C1) seemed not to be
appropriate ! (our oral test was 1 min and we saw a woman who had to
do the written test in a loud room with many people around ...)

Summary:

The employees and many/some/... teachers are very good prepared, friendly, polite and nice! Suggestions for improvement: Better euqipment, more lessons including multi-media equipement and more attention to categorization of the students to the language levels and the possiblity of a feedback after the course (for the teacher).

Martin & Daniela (Austria)