Jackie Evers

Review of DoubleTree by Hilton Denver Te...

Staff Interaction: When I checked in, the staff m...

Staff Interaction: When I checked in, the staff member was amazing. She was kind, answered questions and was terrific. That was it. The rest of the staff didn't seem to care one bit about the repeated dirty linens. I asked for my credit card to be switched, they took it, said no problem. But my room was still charged to the wrong card. Makes me wonder what my right credit card was used for.

Room Cleanliness - The linens were so dirty. I didn't notice - as we had a very late check in. The next morning, I noticed the dirty and stained blood on the sheets/comforter. *UGH* I went to the front desk, the attendant had the nerve to ask me "what would you like me to do?". I showed her the picture again and asked her if she would like to sleep on this. She said no. I asked her to please send someone up right away to replace all the bedding in the room. They did. But the next set of sheet had yellowed stains. I gave up.

The bar area - so convenient. The bar tender is rude, not kind. Clearly is tired and overworked- as that is all she complained about. AND - do not bring food or drinks (not even water) into the gathering area. The bartender will take it away -- even scolded my daughter for eating a sandwich -- and she wasn't even near the bar.

This hotel is just ok. Lots of rooms, older hotel. The cleanliness (even without Covid) is subpar. Don't do it. Find another hotel to stay at.