The hotel is beautiful. The restaurant was one of ...

The hotel is beautiful. The restaurant was one of the worst experiences in recent memory. We took our young kids 2,4,6 to dinner and ordered immediately their food and appetizer. One hour later after repeated comments the chicken tenders and banana slices came out. 15 minutes later the appetizer luke warm. Then 10 minutes later my other child's macaroni and cheese came without the cheese. I ended up leaving with my kids before my entree came at around 1 hour and 30 minutes. They did not charge us which was at least something since the restaurant was 25% full.
I have no idea why it was so bad. This place charges 500 dollars a night for a room. Ridiculous.