Beth Schenk

Review of Idlewyld Inn

My husband and I booked a night away at the Idlewy...

My husband and I booked a night away at the Idlewyld for my birthday. (Saturday night)We made dinner reservations there as well and I was so looking forward to it. I started to have a tooth ache on Thursday. By Friday the pain was unbearable. I went to the dentist and found out I had an abcessed tooth. I was given antibiotics and pain medication. I called the Idlewyld at 2:45 Friday to cancel the reservation. They informed me that 48 hours notice is their policy and if they do not rent out the room I will be charge $255 dollars. I begged for them to please make an acceptation as we will be rebooking this again but they said unfortunately there are no exceptions. No apologies, lack of empathy, this is the worst $255 dollar Birthday gift I have ever had. :(