Catastrophic customer service. 3 packages had to b...

Catastrophic customer service. 3 packages had to be sent back because the driver could not find the address (live directly on the main street, he even drove to neighboring houses several times). In the 4th package, I used live tracking and followed the driver by bike. When he wanted to drive past again, I simply stood in his way. Unfortunately the driver did not speak German (like almost all DPD drivers) and therefore a constructive conversation was not possible. Neither with customer service who simply hangs up.

Summarized:
Service: 1 *
Delivery: 1 *
Total: 1 *